Privacy Policy
Last updated: November 12th, 2026
Rehall USA is operated by Abominable Supply, LLC ("Abominable Supply," "we," "us," or "our"). We respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit us.rehall.com (the "Site"), purchase products online or in person at an event, or engage with us as a retailer or brand partner.
By using this Site or engaging with our services, you agree to the collection and use of your information in accordance with this Policy.
1. Information We Collect
a. Consumer Information
When you shop on our Site, place an order at one of our events, or create an account, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Order history, including items purchased, sizes, and return or exchange requests
- Payment information (processed securely by third-party providers such as Shopify Payments, PayPal, or other gateways; we do not store full card numbers)
b. Retailer and Partner Information
If you apply to work with us as a retailer/dealer, brand partner, or in any other business capacity, we may collect:
- Company name and contact details
- Professional title or role
- Tax identification or resale certificate information (where applicable)
- Payment or bank details for payouts and credits
- Wholesale account or order history
c. Non-Personal and Device Information
We automatically collect technical information about your device and browsing activity, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referral source or campaign data
This helps us analyze usage, improve site functionality, and protect against fraud.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill consumer orders, returns, and exchanges
- Communicate with you about purchases, shipments, or account updates
- Provide customer support and respond to inquiries
- Manage wholesale and retail relationships
- Handle warranty, defect, and product-safety matters
- Send transactional communications (order confirmations, shipping updates, etc.)
- Send marketing emails and promotions (only if you've opted in)
- Measure and improve our Site and marketing effectiveness, including showing you relevant ads
- Prevent fraud and protect the security of our Site
- Comply with applicable laws and regulations, including customs, tax, and consumer protection requirements
3. Email Marketing
If you opt in to receive marketing communications, we may send you product updates, special offers, and news from Abominable Supply and the Rehall brand. If you are in Canada, we send marketing emails only with your consent, as required by Canada's anti-spam law.
You can unsubscribe at any time by clicking "Unsubscribe" in any marketing email or by contacting us at info@rehallnorthamerica.com. We will still send you transactional messages about your orders.
4. Sharing Your Information
We do not sell your personal information for money. We may share it with trusted third parties who help operate our business, including:
- Payment processors and fraud-prevention partners
- Shipping, logistics, and customs providers, including carriers and customs brokers who need your name, address, and order contents to deliver your order and, for Canadian orders, clear customs
- Our e-commerce platform and website service providers
- Email marketing and customer-support platforms
- Advertising and analytics networks (for performance measurement and advertising)
- Rehall, the brand whose products we distribute, in limited circumstances such as warranty claims, product-quality or safety matters, and aggregated sales reporting
We may also disclose information if required by law, or if necessary to protect our legal rights, prevent fraud, or prevent misuse. If our business is sold or reorganized, customer information may be transferred as part of that transaction.
5. Cookies, Advertising & Tracking Technologies
Our Site uses cookies, pixels, and similar technologies to enhance your browsing experience, remember your cart, analyze traffic, and measure and improve our advertising.
Some U.S. state laws treat the use of advertising and analytics cookies, which can involve sharing browsing data with advertising partners, as a "sale" of personal information or "sharing" for targeted advertising. You can opt out by using the cookie settings on our Site where available, by adjusting your browser settings, or by contacting us at info@rehallnorthamerica.com. Blocking cookies may cause some features, such as the shopping cart, to function improperly.
We do not currently respond to browser "Do Not Track" signals, because there is no common standard for them.
6. Data Security
We maintain reasonable technical and organizational safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information only as long as necessary to provide our services, meet legal obligations (including tax, accounting, and customs recordkeeping), resolve disputes, or enforce agreements. Order and account data may be retained for recordkeeping and compliance purposes.
8. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access, update, or correct your personal information
- Request deletion of your data
- Request a copy of your data in a portable format
- Opt out of marketing communications
- Opt out of the sale or sharing of your personal information, or of targeted advertising
- Withdraw consent where we rely on it
To exercise these rights, contact info@rehallnorthamerica.com. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law. We will not discriminate against you for exercising your privacy rights.
U.S. residents. If you live in California or another state with a consumer privacy law, you may have additional rights under that law. You may also designate an authorized agent to make a request on your behalf.
Canadian residents. You may have rights under Canada's federal privacy law (PIPEDA) and applicable provincial laws, including the right to access your personal information and to challenge its accuracy. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or your provincial privacy authority.
EU and UK visitors. If you visit from the EU or UK, you may have specific rights under the GDPR or UK GDPR. Contact us to exercise them.
9. Children's Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. International Users and Data Transfers
We are based in the United States, and your information is processed and stored there. If you are visiting from Canada or elsewhere, please note that your information will be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your country. It may also be shared with service providers and partners located in the United States, Canada, and Europe (including the Netherlands, where Rehall is based). By using the Site, you understand that your information may be transferred in this way.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted here with an updated "Last updated" date. Continued use of the Site indicates acceptance of the updated Policy. If we make material changes, we will take reasonable steps to notify you.
12. Contact Us
For questions about this Privacy Policy or our data practices, or to submit a privacy request, please contact us:
Abominable Supply, LLC Email: info@rehallnorthamerica.com Operating on behalf of RSD B.V.